Terms of service

These Terms of Service govern your use of ilovecarlins.com and any purchases made through our store, operated by APEXTRAIL DIGITAL LLC. By placing an order or using our website, you agree to these terms. Please read them before purchasing.

Who We Are

Ilovecarlins is a retail brand operated by APEXTRAIL DIGITAL LLC, a company registered in the United States. We sell camping cookware directly to consumers through ilovecarlins.com. We are a retailer, not a manufacturer.

Company: APEXTRAIL DIGITAL LLC

Brand: Ilovecarlins

Business Address: 1001 S MAIN ST NUM 10018, KALISPELL, MT 59901, United States

Email: support@ilovecarlins.com

Eligibility

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products or services for any illegal or unauthorized purpose. Breaching these terms may result in immediate termination of your access.

Our Products

We sell outdoor camping cookware, including stainless steel and aluminum pot sets, frying pans, and kettles. Products are available exclusively through ilovecarlins.com. We reserve the right to limit sales to any person, geographic region, or jurisdiction.

We make every effort to display product colors and images accurately. Product descriptions are sourced from manufacturer specifications and are accurate to the best of our knowledge. Contact us within 3 business days of delivery if a product does not match its description.

Orders

We reserve the right to refuse any order. If we change or cancel an order, we will attempt to notify you via the email provided at the time of order. You agree to provide current, complete, and accurate purchase information and to promptly update it if necessary.

Prices and Billing

Prices are subject to change without notice. We may modify or discontinue any product at any time. The price shown at checkout is the price you pay.

Shipping costs are as follows:

Orders of $99.00 or more: Free standard shipping to the contiguous United States
Orders under $99.00: Flat rate of $10.00 standard shipping

No hidden fees are added at checkout. Sales tax is applied where required by law based on your shipping address. All prices are in U.S. dollars (USD).

Shipping and Delivery

We ship to the contiguous United States only (all 48 lower states). We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. territories, APO/FPO/DPO military addresses, or international destinations.

Estimated delivery: 6 to 10 business days total, including 1 to 3 business days processing and 5 to 7 business days transit. Delivery estimates are not guaranteed. Risk of loss and title pass to you upon delivery to the carrier.

For full details, see our Shipping Policy.

Returns and Refunds

We accept returns within 30 days of delivery. Items must be unused and in their original condition. Return shipping costs depend on the reason for the return.

For full details, see our Return and Refund Policy.

Payment

We currently accept PayPal as our payment method. You may pay using your PayPal account or via PayPal guest checkout with a debit or credit card (Visa, Mastercard, American Express, or Discover). Payment information is handled securely by PayPal. We do not store your card details or PayPal credentials on our servers.

For full details, see our Payment Method page.

Intellectual Property

All content on ilovecarlins.com, including text, images, logos, and product descriptions, is the property of APEXTRAIL DIGITAL LLC or its content suppliers. You may not reproduce or distribute content without written permission.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, accuracy, or liability. Links to third-party sites do not constitute endorsement of those sites or their content.

Optional Tools

We may provide access to third-party tools such as tracking platforms or payment processors. Use of these tools is at your own risk. We are not responsible for the content or function of any third-party tools.

Relationship with Shopify

Our store is hosted by Shopify Inc. Shopify stores and processes order and account data securely according to their privacy policy. Our use of Shopify does not affect our obligations to you under these Terms of Service.

Privacy

Your submission of personal information is governed by our Privacy Policy. We collect only the data necessary to process orders and provide support. We do not sell your personal information. See our Privacy Policy for full details.

Errors, Inaccuracies, and Omissions

We may correct errors or update information on the site at any time without notice. This includes information about pricing, promotions, offers, and product descriptions. We reserve the right to cancel orders placed based on inaccurate information, including pricing errors.

Prohibited Uses

You may not use this site to violate laws, infringe on intellectual property, submit false information, or restrict others' use of the service. Violation of these terms may result in termination of your access.

Disclaimer of Warranties

The service and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

Limitation of Liability

APEXTRAIL DIGITAL LLC and its affiliates are not liable for any injury, loss, or damages arising from your use of our service or products, except as limited by applicable law. Our liability to you in any circumstance is limited to the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold harmless APEXTRAIL DIGITAL LLC, its affiliates, officers, agents, and employees from claims arising from your breach of these Terms, including reasonable legal fees.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed from these Terms and will not affect the validity and enforceability of the remaining provisions.

Governing Law

These Terms are governed by the laws of the State of Montana, United States, without regard to conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Montana.

Changes to Terms

We may update these Terms at any time. Changes take effect when posted on this page. Continued use of the site after changes are posted constitutes acceptance of the updated Terms. We encourage you to review this page periodically.