Contact information

Have a question about a product, an order, or a return? Email us at support@ilovecarlins.com and we will get back to you within 1 business day, Monday through Friday. Messages sent on weekends or holidays are answered the next business day.

How to Reach Us

Email: support@ilovecarlins.com

Response Time: Within 1 business day, Monday through Friday

Common Reasons to Get in Touch

  • Checking the status of an order after receiving your shipping confirmation
  • Starting a return or exchange within the 30-day return window
  • Asking a question about a specific product before ordering
  • Reporting a damaged item or missing parts from your order
  • Requesting a change or cancellation before your order ships

For returns and damaged items, including your order number and a photo helps us resolve things faster.

Company Information

Brand: Ilovecarlins

Company: APEXTRAIL DIGITAL LLC

Business Address: 1001 S MAIN ST NUM 10018, KALISPELL, MT 59901, United States

Email: support@ilovecarlins.com